Rocket Rolls Out Enhancement To Rocket Logic

Rocket Mortgage launched a new AI-driven technology for analyzing calls. Rocket Logic – Synopsis can listen to, transcribe, and search client calls, then analyze the sentiment, recording the patterns and preferences of the caller, according to a press release. This innovation allows Rocket to create “bespoke experiences” for both current and potential borrowers. “Rocket Logic unlocked the transformative power of AI to begin streamlining and modernizing the homebuying process. Now, with Rocket Logic – Synopsis, we have harnessed generative AI to create a tool that both anticipates and solves clients’ needs, effectively changing the future of homeownership,” said Varun Krishna, CEO of Rocket Companies and Rocket Mortgage.  The tool is active for calls to Rocket’s client experience teams, including loans…

Rocket Rolls Out 1% Down Payment Program

Rocket Mortgage is launching a product for low-to-moderate income borrowers to help get them on the ladder of homeownership. With ONE+, homebuyers pay a down payment of 1% of the purchase price. Households with income equal to or less than 80% of their area median income are eligible. Rocket will then kick in the remaining 2% required for a loan. ONE+ covers the monthly mortgage insurance fee required if a buyer places less than 20% down. The program is available for single-family home purchases, including manufactured homes, and it is expected that more than 90 million Americans can save thousands of dollars. Bob Walters, CEO of Rocket Mortgage, said in a statement that no other lender has an option that…