The Technology Podcast: Generative AI Takes Center Stage

By KIMBERLEY HAAS Artificial intelligence is revolutionizing every aspect of the mortgage industry and as companies create systems that can help from origination to servicing, leaders speak highly of the possibilities ahead when it comes to accuracy, efficiency, and enhanced customer service. At the beginning of the year, leaders at Rocket Pro TPO announced a new AI-powered hotline for brokers. Executive Vice President Mike Fawaz told brokers they can expect more tools to be released over the course of the year. “Know that in 2024, AI and technology and really putting tools at your fingertips is our mission and these are the things we want to be able to deliver to you every single day,” Fawaz said. “And we’re going…

Rocket Pro TPO Announces AI-Powered Hotline For Brokers

By KIMBERLEY HAAS A hotline that will give brokers the ability to make changes to approval letters at any time was announced by leaders at Rocket Pro TPO this week, and it is powered by artificial intelligence. Executive Vice President Mike Fawaz unveiled the new technology during an Ignite: Live! session on Monday afternoon. He demonstrated that to use the new AI system, all brokers have to do is make a call to provide the loan number, client name, and financing request. If approved, the system will update the appropriate documents. “This is a win for you. This is a win for us to be able to deliver to the broker community something that you can use that gives you…

Rocket CEO Joins Board Of Directors

Rocket Companies expanded its Board of Directors to include CEO Varun Krishna. Krishna became the eighth member of the board effective December 21. His term is scheduled to end at the company’s annual meeting in 2026. Regulatory filings showed that Krishna will not be paid additionally for his new role. His earning potential as CEO is up to $20 million, factoring in base salary, bonuses, stock, and options awards. Board members who are not part of Rocket typically receive a retainer fee of $50,000, $3,000 per board meeting attended, and stock options. “We are thrilled to welcome Varun to the Board of Directors. With more than 20 years of experience in the fintech space, Varun brings with him a wealth…

December To Remember Is Back For Third Year At Rocket Pro TPO

By KIMBERLEY HAAS Rocket Pro TPO is kicking off its annual December to Remember event and the executive vice president says it will mean more for mortgage professionals this year than ever before. Mike Fawaz and his team announced on Nov. 20 that they will again be spreading holiday cheer this month with wins focused on helping the broker community. He said during an interview with The Mortgage Note this week that due to the state of the market in 2023, brokers and loan officers are hustling to finish the year strong. “To me, this year December to Remember becomes a lot more special than any other year because, for one, December to Remember came to life to help mortgage…

Rocket Pro TPO Raises Conforming Limits

By KIMBERLEY HAAS Rocket Pro TPO has increased the limits for conforming loans, and in doing so, leaders there say getting ahead of the curve will benefit mortgage professionals and their clients. Officials at the Federal Housing Finance Agency won’t be announcing the 2024 conforming loan limits until November, but starting today, broker partners of Rocket Pro TPO will be able to take advantage of them, according to Executive Vice President Mike Fawaz. Fawaz spoke with The Mortgage Note on Friday. “We’re very, very excited about this one. As you know, last year Rocket Mortgage was the very first lender that was able to implement the 2023 conforming loan limits, and this year it’s no different,” Fawaz said. “I think…

Listen To The Mortgage Note’s Fall Podcast

The Mortgage Note’s team has been tracking the housing crunch as low inventory, coupled with high interest rates, creates challenges for homebuyers and mortgage professionals. Editor Kimberley Haas interviewed industry leaders to learn more about what they are seeing and what products are being offered for this podcast. If you would like to participate in future episodes, please email us at [email protected]. Listen Here: Read Articles Featuring The Guests: Learn About The Eastern Tennessee Market With Loan Officer Matt Ronne Rocket Pro TPO EVP Talks About Current Successes, Challenges Bonzo Leader Says Success Starts With Personalized Messaging More Audio: FormFree’s Chief Customer Officer Christy Moss sat down with The Mortgage Note to talk about the company’s Residual Income Knowledge Index,…

Rocket Pro TPO EVP Talks About Target Profit Control

By KIMBERLEY HAAS Leaders at Rocket Pro TPO have announced a new loan level pricing adjustment tool and the executive vice president says it is the result of listening to feedback from their partners. Mike Fawaz sat down with The Mortgage Note on Monday to talk about Target Profit Control, which eliminates misquoting or loan adjustment oversights by applying systematic profit levels. Fawaz said that before Target Profit Control, correspondent brokers were tracking files manually. “Now, you have the ability to set your target profit per loan officer and you no longer have to really go into every single file manually. It’s now set on a loan officer basis,” Fawaz said. “It is an innovative technology. It’s something that is…

Rocket Pro TPO EVP Talks About Current Successes, Challenges

The executive vice president of Rocket Pro TPO says a lack of housing inventory has been hurting mortgage professionals, but he is confident broker partners and loan officers have the tools to help homebuyers achieve their goals. Mike Fawaz recently sat down with Editor Kimberley Haas to talk about this year’s successes and challenges. Haas: Mike, so it’s great to have you here today as always. What have been some of the successes in this past year working with the Rocket Pro TPO team? Fawaz: First of all, thanks for having me and I’m excited to have this conversation with you. When I think about the successes of Rocket Pro TPO this year with the broker channel, it’s been a…

Rocket Rolls Out 1% Down Payment Program

Rocket Mortgage is launching a product for low-to-moderate income borrowers to help get them on the ladder of homeownership. With ONE+, homebuyers pay a down payment of 1% of the purchase price. Households with income equal to or less than 80% of their area median income are eligible. Rocket will then kick in the remaining 2% required for a loan. ONE+ covers the monthly mortgage insurance fee required if a buyer places less than 20% down. The program is available for single-family home purchases, including manufactured homes, and it is expected that more than 90 million Americans can save thousands of dollars. Bob Walters, CEO of Rocket Mortgage, said in a statement that no other lender has an option that…

UWM Successes Subject Of Supplemental Complaint In Ultimatum Suit

By KIMBERLEY HAAS A Florida mortgage broker challenging United Wholesale Mortgage’s ultimatum agreement wants to include recent disclosures and statements related to the company’s successes to help prove his antitrust claims. Daniel Okavage of The Okavage Group in St. Augustine is pursuing a federal class-action suit on behalf of all mortgage brokers that work, or have worked, with UWM and sustained damages after the company’s CEO, Mat Ishbia, announced in March of 2021 they could no longer simultaneously do business with Rocket Pro TPO or Fairway Independent Mortgage. Okavage’s attorney, Robert Goodman, says thousands of brokers were cut off from opportunities to refer customers to the mortgage lender of their choice, resulting in business losses. Lawyers for UWM have moved…