Fidelity National Financial Names Chief Artificial Intelligence Officer

Title insurance provider Fidelity National Financial is upping its technology game by naming a Chief Artificial Intelligence Officer. Chief Digital Officer Jason Nadeau takes on an expanded role in the position, focusing on incorporating AI into the company’s operations and client experience. He will add this focus to his original duties as Chief Digital Officer. “FNF’s overall technology vision has always included emerging technologies,” said Mike Nolan, CEO of Fidelity National Financial. “We have been a leader in leveraging digital technologies, machine learning, and AI at scale to service clients and customers. Nadeau will continue to ensure FNF takes full advantage of the new capabilities AI can bring to our business.” Nadeau joined FNF in 2018 and has shaped the…

LoanCare Reveals New Mobile App

Subservicer LoanCare launched a new app geared towards simplifying how homeowners manage their mortgages. My LoanCare Go is part of the company’s goal to push loan management into the modern age, with everything designed to be used on mobile.  “We are excited about the launch of the My LoanCare Go mobile app, as it is always LoanCare’s goal to provide our customers with a seamless user experience that offers robust features and personalized convenience,” said Dave Worrall, President of LoanCare. Users can access all of their loan details in one place, and do everything from making secure payments to tracking loan finances. Tax, escrow, insurance, autopay, and statement information are all available. The app uses biometric authentication with facial recognition…

Redesign Launched For LoanCare Website

Subservicer LoanCare has redesigned the website powered by its propriety software to be simpler and more consumer-focused. The new myloancare.com has been engineered for quick interactions and self-service options ideal for easy interaction with homeowners. The company’s ultimate goal is to simplify the user experience. “Our vision to make the mortgage journey straightforward for homeowners to navigate and lenders to manage continues to fuel our innovation,” said Dave Worrall, LoanCare president. “This proprietary mortgage management platform was built with analytical insight, authoritative market research, and client collaboration. It is the latest demonstration of LoanCare’s commitment to providing an exceptional digital experience for our clients and homeowners.” New features include easy communication with homeowners through their preferred method (text, email, or…

Fidelity National Financial Penalized $3.5M For Alleged ‘No-Poach’ Agreements

By KIMBERLEY HAAS Officials in New York say leaders at a top provider of title insurance for the real estate and mortgage industries will terminate “no-poach” agreements, pay the state $3.5 million, and cooperate with ongoing investigations in the industry. New York Attorney General Letitia James announced the news on Wednesday. The settlement with Fidelity National Financial, Inc. is one of at least five cases James has pursued against title insurance companies as she works to stop “no-poach” agreements in the state. “New Yorkers deserve fair pay for their hard work and experience in their fields, and their career growth should never be threatened by a company’s desire to save money on wages. My office will continue standing up for…