Subservicer LoanCare launched a new app geared towards simplifying how homeowners manage their mortgages.
My LoanCare Go is part of the company’s goal to push loan management into the modern age, with everything designed to be used on mobile.
“We are excited about the launch of the My LoanCare Go mobile app, as it is always LoanCare’s goal to provide our customers with a seamless user experience that offers robust features and personalized convenience,” said Dave Worrall, President of LoanCare.
Users can access all of their loan details in one place, and do everything from making secure payments to tracking loan finances. Tax, escrow, insurance, autopay, and statement information are all available.
The app uses biometric authentication with facial recognition to make logins secure. It features a message center and a tool that allows borrowers to manage multiple loans at once. It is available in Spanish and English.
LoanCare clients can customize through private label branding as well, and take advantage of account-based marketing, communications, and offers for each individual.
The app is now available in the Apple Store and Google Play. The company’s previous app has been retired, and users will need to download My LoanCare Go to access their information.
The announcement comes just weeks after the company revealed a total revamp of its website, myloancare.com, as it doubles down on its efforts to modernize loan management.
“Our vision to make the mortgage journey straightforward for homeowners to navigate and lenders to manage continues to fuel our innovation,” Worrall said.
LoanCare is a national provider of full-service, component, and interim mortgage loan subservicing. It is part of Fidelity National Financial, a Fortune 500 company and provider of title insurance and transaction services to the real estate and mortgage industries.
It made headlines at the end of 2023 when it was one of several financial institutions targeted by ransomware attacks. 1.3 million of its customers had their data exposed in the breach.