Crystal Stanton has joined Mortgage Machines Services to manage customer success and onboarding, the company announced in a press release.
“It is a great opportunity to join Mortgage Machine and lead its customer success initiative during this exciting period of growth,” said Stanton. “I am eager to apply my background in customer success and within the mortgage industry to help Mortgage Machine customers maximize the value of our solutions and reach their business goals.”
Stanton brings more than two decades of experience to the position, having spent more than 10 of those years working in customer success for the mortgage industry. Her past experience includes senior customer success positions at multiple mortgage providers, where she developed experience guiding customers through digital processes.
At Mortgage Machine, Stanton will onboard new customers to ensure smooth experiences and productive outcomes.
“We are absolutely thrilled to welcome Crystal to the Mortgage Machine team,” said Jeff Bode, CEO of Mortgage Machine Services. “Her considerable experience and reputation for customer success solidifies our commitment to delivering best-in-class onboarding to our customers.”
The company launched an all-in-one LOS system developed by industry pro Jeff Bode earlier this year. It provides end-to-end support throughout the lending, underwriting, documentation, and closing of a residential mortgage loan.
Mortgage Machine Services is a digital solutions company working in financial markets since 2007.