The Future Of Malls As The Consumer Attention Span Gets Shorter

By NICOLE MURRAY Successful malls are offering more than a little retail therapy these days. Shopping malls across the country have been forced to pivot their business strategies as inflation rates spike, retail spaces become vacant, and e-commerce grows in popularity. Experts say malls have performed differently depending on their class. According to Kelly Mangold, principal at RCLCO Real Estate Consulting, class A malls with exclusive, high-end luxury retailers with few vacancies have continued to perform the best. “Malls tend to be successful when they are transformed into a one-stop shop for high-end goods that people cannot get anywhere else nearby,” Mangold said. Class B malls, whose success relies on their anchor retailers, have struggled because, “their level of business…