Joy Knoch

Joy Knoch has been promoted to Chief Strategy Officer at Fairway Independent Mortgage Corp., the company announced. In this newly created role, Knoch will oversee origination and processing, training, and lending tech systems. “Our goal is to use systems to streamline our loan manufacturing process and improve the loan experience for borrowers, loan officers, and realtors,” Knoch said. “We’ll do this by gathering input from producing L.O.s, operations managers, and our corporate team to create a more efficient roadmap.” Knoch brings nearly three decades of mortgage industry experience to the position, having worked at Fairway since 2011 where she most recently served as senior vice president of loan processing and branch support. Prior to that role, she was the company’s…