Tammy Richards Named Kind Lending COO

Industry veteran Tamara “Tammy” Richards is joining California-based Kind Lending as its new Chief Operating Officer.

In her new role, Richards will oversee all operational aspects of Kind Lending, especially focusing on scaling its infrastructure and processes to support growth.

“I am incredibly excited to join Kind Lending at such a pivotal time in the company’s growth,” she said. 

“I am deeply impressed by Kind Lending’s commitment to social impact and its innovative approach to making homeownership more accessible for all.”

Richards brings more than four decades of experience to the position, having served in positions across the mortgage spectrum. She held executive leadership roles at Bank of America, Caliber Home Loans, and most recently loanDepot, where she was COO.

“We are delighted to have Tammy on board as our Chief Operating Officer,” said Yvonne Ketchum, President of Kind Lending. “Her experience and dedication to enhancing operational efficiency will be instrumental as we continue to grow and innovate. Tammy’s vision and leadership will undoubtedly help us to better serve our customers.” 

She remains CEO of consulting firm LendArch, which she founded in 2021, and confirmed her continued dedication to leading the company.

LendArch recently appointed a new EVP and COO, Karthik Kumar. He and Richards are both mortgage technology experts and plan to lead LendArch to success in their goal of helping mortgage firms improve their tech strategies while creating improved borrower experiences.

“Many industries, such as auto lending, unsecured loans, and credit card approvals, all have technology that has progressed and surpassed the mortgage industry. There is a huge opportunity in the industry to make homeownership more accessible to all, less expensive, and a much less difficult process,” Richards told CIO Look.

Kind Lending is a national independent residential mortgage lender based in Santa Ana, CA. It was founded by business superstar Glenn Stearns.

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