Total Expert Expands Lender Capabilities In Its Customer Engagement Platform

Total Expert Expands Lender Capabilities In Its Customer Engagement Platform

ByTMN Editor Reading Time: 2 minutes

Customer engagement software company Total Expert released its winter 2025 platform enhancement, including customer-specific data housed in contact records. The latest innovation, Customer Intelligence, expands Total Expert’s interest rate-driven capabilities into customer contact records, giving lenders better access to information needed to personalize recommendations. Customer Intelligence keeps critical rate information directly within a customer’s contact…

Floify President Talks About Value Of Automation, Integration

Floify President Talks About Value Of Automation, Integration

ByTMN Editor Reading Time: 3 minutes

By KIMBERLEY HAAS The president of a leading point-of-sale solutions company says although artificial intelligence is getting lots of attention in the mortgage industry, there is still plenty of room for “good old-fashioned automation.” Sofia Rossato, a high-tech executive who started working for Boulder-based Floify in 2022, said during a recent interview that in today’s…

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