Nationwide Mortgage Bankers

By KIMBERLEY HAAS The typical American spends between five and six hours a day on their mobile phone so mortgage companies are developing new technologies to help them meet customers where they are. Brett Bivenour, Chief Technology Officer at Nationwide Mortgage Bankers in Melville, New York, explained during an interview with The Mortgage Note last week that for too long, the process seemed arduous for the average person. Even prior to the pandemic, consumer expectations about what they could do online had shifted because of what was happening outside his industry, he said. “As more and more aspects of people’s everyday lives were happening online, that certainly influenced their expectations of what it looks like to get a mortgage in…