Borrowers Most Frustrated By Closing Difficulties
Lenders looking for happy, loyal customers can benefit from streamlining and digitizing their closings, the part of borrowing that frustrates buyers the most. In a new survey from Snapdocs, 60% of homebuyers said they experience frustration during the mortgage process, especially during closing, which can impact lenders’ reputations and profits later. “Borrowers don’t remember everything…