Analysis: Mortgage-Related CFPB Complaints In 2019

Bait and switch. Pleas for help with foreclosure. Accusations of a stolen mailbox. The Consumer Financial Protection Bureau receives more than 1 million complaints from banking consumers across the country each year – including issues surrounding credit cards, debt collection, everyday banking transactions and mortgages.  The Mortgage Note conducted an analysis of the 22,708 mortgage-related complaints filed with the CFPB in 2019. The review found that a vast majority of the complaints are closed with an explanation from the mortgage lender, more than half are centered on payment issues, and very few result in any sort financial restitution. The analysis found that Wells Fargo led the way with 2,065 mortgage-related complaints filed by consumers against the bank. The San Francisco-based…