Dark Matter Launches Servicing Platform

Dark Matter Technologies is expanding into the servicing market with a new offering.

The platform, formerly Mortgage Builders’ CMS Servicing, is enterprise-level and cloud-based, with a full suite of loan servicing solutions.

It offers customer service, payment processing and cashiering, escrow management, investor reporting, default management, and a white-label consumer portal for borrower self-service including the ability to make payments, view loan details, and exchange documents.

The platform also supports interim servicing and can manage the printing of consumer disclosures and account statements.

“Adding a servicing platform fulfills a critical need for many of our clients, enabling them to expand servicing operations and improve their profitability,” said Sean Dugan, CRO and soon-to-be CEO of Dark Matter. “We plan on making sure that this industry-proven product becomes a staple within the servicing space.”

Company leaders say the move gives Dark Matter users a scalable, easy-to-configure servicing platform alongside their loan origination systems and AI productivity assistants.

Dark Matter Technologies emerged from the Black Knight/ICE merger, a rebrand of Black Knight Origination Technologies after being acquired by the Perseus Operating Group of Constellation Software.

CMS Servicing was previously part of LOS and servicing platform Mortgage Builder, which Perseus Operating Group acquired in 2019.

Chief Revenue Officer Sean Dugan will become CEO effective April 2025.